Marketplace Observatory

The Role of Artificial Intelligence in Marketplaces: Opportunities and Innovation

AI and marketplaces: how do marketplaces leverage artificial intelligence? What are the opportunities for fashion companies?

Published 2 Apr 2025

In recent years,artificial intelligence (AI) has revolutionized the e-commerce industry, becoming a key pillar in theevolution of global marketplaces.

Using advanced technologies such as machine learning, deep learning and natural language processing, leading marketplaces are transforming the way products are offered, managed and delivered.

This progress represents a great opportunity for companies, particularly in fashion, accessories, beauty and footwear.

What are the new dynamics that are shaping the relationship between AI and marketplaces? How are major e-commerce platforms integrating these technologies to optimize their operations and improve user experience?

AI: The Future of E-Commerce

According to the latest analysis, the global market for AI in e-commerce will grow at a compound annual rate (CAGR) of 26.9 percent by 2026, reaching a value of $16.8 billion.

This exponential expansion is driven by theincrease in online transactions and the need to offer increasingly personalized and seamless shopping experiences.

AI and marketplaces: How marketplaces take advantage of artificial intelligence

AI is transforming every aspect of operations in marketplaces. Some of the main areas of application include:

  • Machine Learning and Deep Learning: These tools help optimize inventory management and predict demand accurately, reducing operating costs and improving profit margins.
  • Predictive Analytics: Enable anticipation of trends and more efficient inventory management, avoiding waste and increasing product availability.
  • Image Recognition: Improves the accuracy of visual searches, making it easier for consumers to find similar or complementary products.
  • Chatbots and Virtual Assistants: Automate customer service, reducing response time and increasing customer satisfaction.
  • Personalization of Recommendations: Advanced algorithms analyze consumer data to suggest relevant products, increasing the likelihood of conversion.

How Marketplaces Leverage AI.

  • Logistics Automation: Some marketplaces, such as Amazon, use robots and AI to manage warehouses and shipments, improving efficiency and reducing delivery times.
  • Price Optimization: Platforms such as AliExpress leverage AI to dynamically update prices, balancing supply and demand to maximize profits without sacrificing competitiveness.
  • Personalization of Recommendations: Marketplaces such as Zalando use advanced algorithms to analyze consumer tastes and offer personalized recommendations, increasing conversion rates.
  • Gamified Buying Experiences: Temu integrates AI to create gamified experiences that increase engagement and average order value.
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What Does It Mean for Fashion Companies?

For companies in fashion, beauty and accessories, marketplaces adopting artificial intelligence technologies represent a tremendous opportunity to accelerate sales and improve market positioning.

These marketplaces offer advanced tools that simplify operations management, optimize sales performance, and enhance the consumer experience.

With specialized partners such as Yocabé, companies can quickly enter these technologically advanced ecosystems without having to deal directly with operational complexities.

Yocabe facilitates access to the most innovative marketplaces, such as Amazon, Zalando e About You, allowing companies to focus on their core business while benefiting from already optimized connections and efficient distribution strategies.

Artificial intelligence is reshaping the marketplace landscape, offering endless possibilities for companies that want to grow in a global marketplace.

"Working with a partner like Yocabé means making the most of the opportunities offered by technologically advanced marketplaces, ensuring fast and effective management of online sales."

Where to reach more customers online?

If you have happened to ask yourself this question at least once, then you are in the right place.

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